Facilities Maintenance Coordinator – South San Jose

Facilities Maintenance Coordinator

Position Description

The facilities maintenance coordinator works in residential substance use treatment settings; using his/her experience in various construction trades such as plumbing, electrical and carpentry to maintain the overall care, safety and cleanliness of Pathway Society facilities. The position is responsible for maintenance, repairs and inspections at one female residential treatment facility, three transitional housing units and one small office suite in the South San Jose area.  The facilities maintenance coordinator frequently interacts with clients, sub-contractors, and co-workers and requires the use of decorum, professionalism, courtesy and effective communication techniques.

 Classification: Non-exempt, full time, benefits eligible

Accountable to: Administrative Supervisor


Primary Responsibilities 

  • File work orders for building repairs with the county of Santa Clara and follow up on completion status
  • Monitor county contractors during projects to ensure client safety
  • Prioritize and re-adjust calendar and schedule based on immediate needs of the facilities
  • Complete routine inspections for preventative maintenance and compliance with safety standards, verifying that facility plumbing, electrical, HVAC, roofing, drywall, flooring, and landscape are in good repair
  • Perform minor building maintenance projects involving carpentry, painting, drywall patching and painting, electrical and plumbing
  • Assemble and move client and/or staff furniture as needed
  • Troubleshoot issues by conducting research and/or reaching out to contractors for support
  • Maintain and operate all facility fire/emergency equipment including facility fire panel, egress lights, fire extinguishers and alarms, inspection of sprinkler system and coordination of monthly fire drill
  • Submit work orders with equipment vendors including vending machines, phone systems, water dispenser, HVAC units, washer and dryers, and other leased or company owned equipment
  • Facilitate vehicle inspections, maintenance and documentation for four company vehicles and golf cart
  • Operate Ford PTO tractor, DR Brush Cutter, riding mower, blowers, and weed eaters in rural area with various wildlife and rolling hill terrain
  • Drive company vehicle between facility locations and to various stores to procure supplies
  • Operate equipment such as drills, saws, hand tools and other trade specific tools
  • Procure facility items through the use of purchase orders and/or corporate credit card and submit receipts in an organized and timely fashion.
  • Promote a safe work environment by modeling proper use of tools and equipment, proper lifting techniques and identifying hazardous situations
  • Efficiently and safely organize, inventory and store maintenance products, equipment, and flammable liquids
  • Maintain professional and courteous communication with county facilities representatives and sub-contractors and ensure excellent customer service when interfacing with other agencies
  • Ensure effective telephonic communication through use of company issued smart phone, by answering phone calls or returning voicemail messages within two to four hours
  • Regularly access company email on computer or smart phone and return emails within 24 hours
  • Schedule and complete tasks within a 40-hour workweek using minimal overtime
  • Respond to weekend and evening voicemails for urgent facility needs (minimal)
  • Perform other duties and tasks as assigned by supervisor



  • Minimum 2-4 years’ experience in facilities maintenance and high school diploma; or equivalent level of education and experience
  • Ability to work independently with minimal supervision and in a collaborative environment
  • Knowledge of and experience using Microsoft Word, Excel, and Outlook email, online timekeeping system and smart phone
  • Work well under frequent interruptions and firm deadlines
  • Strong ability to communicate with clarity, courtesy, and professionalism both orally and in writing/email with sub-contractors, government agencies, landlords, and co-workers
  • Experience in safely operating and maintaining a wide variety of hand, power, and shop tools and equipment common to the fields of plumbing, electrical, carpentry and landscaping
  • Maintains appropriate personal and professional boundaries with clients and co-workers
  • Receive training and pass certification testing in the areas of HIPAA and 42 CFR
  • Must possess a valid California driver license with clean driving record
  • Must pass a criminal background check through the county of Santa Clara probation department and professional reference check


Average Daily Activities by Percentage of Time

50% – physical labor or supervising of contractors

15% – property inspection/assessment

15% – driving/procuring supplies

20% – attend to email, voicemail communication and use of computer


Physical Requirements

Ability to lift/carry materials (supplies, replacement parts, ladders etc.)

  • 50-75 lbs. – rare need
  • 25-50 lbs. – occasional need
  • 1-25 lbs. – constant need

Ability to perform the following physical activities for 65% – 100% of scheduled work shift:

  • Bend/stoop/squat/kneel – perform routine maintenance and repairs, picking up tools and other equipment.
  • Climb stairs and ladders – perform multi level service requests
  • Push or pull – move equipment, opens and closes doors etc.
  • Reach above shoulder – perform routine maintenance/repairs, stock and remove equipment, parts etc.
  • Grasp/grip/turning – handle tools and equipment, perform routine maintenance repairs.
  • Finger/dexterity – handle tools and equipment, perform routine maintenance repairs.
  • Writing/typing – inventory of items, purchase orders and required maintenance reports
  • Hearing – perceiving the nature of sounds at normal speaking levels with or without correction, ability to receive detailed information through oral communication, and to make the discriminations in sound.
  • Visual acuity – perform activities such as: preparing and analyzing data and figures, viewing a computer terminal, and assessing the work area.
  • Ability to walk, sit or stand for 75% of scheduled shift



Pathway Society, Inc. is a vibrant and dynamic work environment that values diversity of experience, thought, and perspective. We provide a competitive and generous compensation package for qualified candidates.


Equal Employment Opportunity

 It is the policy of Pathway Society to provide equal employment opportunity to all people without regard to race, color, ancestry, religious creed, national origin, disability, medical condition, gender, age, sexual orientation or marital status.