How Does a Cell Phone Contract Upgrade Work
By: James Fitch
Jul 7, 2023

As technology continues to evolve, so do our cell phones. And with new advancements come new features and capabilities that we can’t resist. But upgrading your phone can come with a hefty price tag, which is why many people opt to upgrade through their cell phone contract. But how exactly does a cell phone contract upgrade work?

Firstly, it’s important to understand the terms of your contract and when you’re eligible for an upgrade. Most cell phone providers offer contracts that range from 12 to 24 months. During this time, you make monthly payments for your phone and service. After this period, you may be eligible for an upgrade.

To check if you’re eligible for an upgrade, log into your account on your provider’s website or call their customer service line. If you’re eligible, you can choose to either pay off the remaining balance of your current phone and upgrade, or trade in your current phone for a new one.

If you choose to pay off the remaining balance of your phone, you’ll need to contact your provider to get a payoff amount. Once you’ve paid this off, you own your phone and can choose to keep it or trade it in for a new one.

If you choose to trade in your phone for a new one, your provider will evaluate the condition of your old phone and offer you a trade-in value, which will be applied towards the cost of your new phone. The value of your trade-in can vary depending on the age and condition of your phone.

Once you’ve decided to upgrade, you’ll need to choose a new phone and select a new contract length, which will start a new payment plan. Your provider will then ship your new phone to you, or you can pick it up at a store location if available.

It’s important to note that upgrading your phone through your contract may come with additional fees, such as activation fees and taxes. Additionally, if you choose to trade-in your old phone, make sure to delete all personal data and reset your phone to its factory settings.

In conclusion, upgrading your phone through your cell phone contract is a convenient and cost-effective way to get the latest technology. Understanding the terms and eligibility of your contract, as well as the trade-in process, can help you make an informed decision when it comes time to upgrade.